Legal Information

Bitjill Terms & Conditions
Your Rights & Responsibilities

Please read these terms and conditions carefully before using Bitjill's services. They clearly outline your rights, our responsibilities, and the commitments of both parties.

Last Updated: January 2026

Key Highlights at a Glance

Key points to know before reading the full terms

Age Restriction — 18+

You must be at least 18 years old to open an account on Bitjill. Accounts that fail age verification will be terminated.

One Account Only

Each individual may register only one account. Creating multiple accounts will result in all accounts being blocked and all balances forfeited.

Bonus Terms & Conditions

All bonuses are subject to specific wagering requirements. Bonus funds cannot be withdrawn before these requirements are met. See the promotions page for full details.

Fast Payment Processing

Withdrawal requests for verified accounts are processed within 24 hours. KYC verification is mandatory.

Data Security Guaranteed

We never sell your personal or financial information to third parties. All data is protected with SSL encryption.

Zero Tolerance for Fraud

Any attempt at fraud, bot usage, or exploiting system loopholes will result in permanent account termination.

Important Notice: By using the Bitjill website or app, you are automatically deemed to have accepted these terms and conditions. Please read them in full before using our services.

01 General Terms & Conditions

Bitjill (referred to herein as "we" or "our platform") is an international online betting and gaming platform built specifically for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between Bitjill and its users.

These Terms & Conditions are governed by the applicable laws of Bangladesh. By using any of Bitjill's services, you agree to be fully bound by these terms. If you do not agree with any of the terms, please refrain from using our platform.

Bitjill reserves the right to modify these terms and conditions at any time. Registered users will be notified via email of any changes. Continued use of the platform following any changes constitutes acceptance of the updated terms.

  • These Terms & Conditions are available in both English and Bengali. In the event of any discrepancy, the Bengali version shall prevail.
  • Bitjill operates under an international gaming license, with fairness independently verified through regular third-party audits.
  • These terms and conditions were last updated in January 2026.

02 Account Registration

Eligibility Requirements

To open an account on Bitjill, you must meet the eligibility requirements below. Accounts found to be in violation of these terms and conditions may be terminated at any time.

  • You must be at least 18 years of age — no exceptions.
  • A valid national ID card or passport is required.
  • A valid, active Bangladeshi mobile number is required.
  • No individual may register more than one account.
  • Bitjill employees are not permitted to open an account.

KYC (Identity Verification) Process

All members are required to complete the KYC verification process after registration. KYC must be completed before any withdrawals can be made. This process is mandatory and is in place for your own protection.

Required Documents Purpose Verification Timeframe
National ID / Passport Identity Verification 24–48 Hours
Mobile Number Verification (OTP) Whether the number is active Instant
Bank / Mobile Banking Details Payment Verification 24 Hours
Selfie (if required) Live Verification 24–72 Hours

Account Security

You are solely responsible for keeping your account password and login credentials confidential. If you suspect any unauthorized access to your account, contact our support team immediately. Bitjill is not liable for any losses resulting from third-party access.

03 Deposits & Withdrawals

Deposit Policy

Bitjill supports the most popular payment methods in Bangladesh. Deposits are generally credited to your account instantly. If a technical issue causes a delay, it will be resolved within 24 hours.

  • Minimum deposit: BDT 500
  • Maximum single deposit: ৳1,00,000 BDT (different limits apply for VIP members)
  • Supported methods: Mobile Pay, Nagad, Rocket, Bank Transfer
  • No additional charges on deposits

Withdrawal Policy

Your account must have completed KYC verification before you can make a withdrawal. The withdrawal method must match your deposit method — for example, if you deposited via Mobile Pay, your withdrawal must also be made through Mobile Pay.

Processing time after a withdrawal request is submitted Up to 24 hours maximum. VIP and High Roller members receive priority access with faster processing.
  • Minimum withdrawal: ৳500 BDT
  • Daily maximum withdrawal: ৳2,00,000 BDT (standard accounts)
  • Withdrawal fee: zero (Bitjill charges no fees)
  • Additional verification may be required for suspicious transactions

04 Bonuses & Promotions

Bitjill regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be met. Attempting to withdraw without satisfying the bonus conditions may result in the bonus being forfeited.

Wagering Requirements

Wagering requirements define how many times a bonus amount must be wagered before it can be withdrawn. For example, a ৳1,000 BDT bonus with a 10x wagering requirement means you must place a total of ৳10,000 BDT in bets.

  • Welcome bonus wagering requirement: minimum 10x (see Promotions page for details)
  • Bonus validity period: typically 30 days
  • Wagering requirements may also apply to winnings derived from bonuses
  • Multiple bonuses cannot be used simultaneously unless explicitly permitted.
  • Winnings from free bets or free spins may not be directly withdrawable
Any attempt at bonus abuse or collecting bonuses through multiple accounts will result in permanent account termination and forfeiture of all balances.

05 Betting Rules

Please familiarize yourself with the following rules before placing any bets on Bitjill. All betting decisions should be made at your own discretion.

Sports Betting

  • Bets generally cannot be changed or cancelled once placed.
  • Pre-match bets will no longer be accepted once a match has kicked off.
  • Odds in live betting can change rapidly — always check the odds before confirming your bet.
  • In the event of a match postponement or cancellation, decisions will be made in accordance with Bitjill's own rules.
  • Bitjill reserves the right to void bets or review outcomes where suspicious betting patterns are detected.

Casino Games

  • All casino games use an RNG (Random Number Generator) that is independently audited by a third party.
  • Bitjill is not responsible for any losses caused by internet disconnection during Live Casino games.
  • If a technical error produces an incorrect result, Bitjill will provide the correct outcome.

06 Prohibited Activities

The following activities are strictly prohibited on the Bitjill platform. Any violation of these Terms and Conditions will result in immediate action.

  1. Money Laundering: Any attempt to launder illegal funds or assets through Bitjill.
  2. Bots & Automation: Placing bets automatically using software, bots, or scripts.
  3. Multiple Accounts: Creating multiple accounts to exploit bonuses or circumvent the system.
  4. Account Selling: Sharing or selling your account for others to use.
  5. Arbitrage Betting: Exploiting system vulnerabilities to pursue risk-free profits.
  6. False Information: Providing a false name, age, or any other inaccurate information during registration.
If involvement in any of the above prohibited activities is confirmed, the account will be permanently closed, the balance forfeited, and legal action taken if necessary.

07 Account Suspension & Termination

Bitjill reserves the right to temporarily suspend or permanently close an account under the following circumstances.

Reasons for Temporary Suspension

  • If KYC verification is incomplete
  • If a suspicious transaction is detected
  • If you suspect unauthorized access to your account
  • When additional information is required for security verification

Grounds for Permanent Closure

  • Serious Violation of These Terms and Conditions
  • Involvement in Prohibited Activities
  • Evidence of money laundering or fraud
  • Court Order or Government Directive

Users may also request account closure at any time through our support team. If a valid balance remains, you will be given the opportunity to withdraw it before the account is closed.

08 Privacy & Data Protection

Bitjill treats the protection of your personal data as its top priority. Our full Privacy Policy is available on a dedicated page, but the key points are summarized here.

  • Your information is never sold or shared with any third party.
  • Information may be disclosed when required by law or upon request from a regulatory authority.
  • All data is secured with 256-bit SSL encryption.
  • Payment details are not stored directly on our servers.
  • For more details, visit our Privacy Policy View Page.

09 Responsible Gaming

Bitjill believes betting should be a form of entertainment — not a financial solution or a source of addiction. That's why responsible gaming is at the heart of our Terms & Conditions.

Our Tools

  • Deposit Limit: Set your daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a cap on how much you can lose within a given period.
  • Session Limit: Set a session time limit before you start playing.
  • Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Temporarily suspend your account for a set period.

If you feel that betting is getting out of your control, please contact us immediately or Responsible Gaming View more details on the page.

10 Limitation of Liability

Bitjill will not be held liable in the following circumstances — this forms an important part of our Terms and Conditions.

  • Losses resulting from internet disconnection or technical issues.
  • Delays or failures caused by third-party payment systems.
  • Unauthorized account access resulting from the user's own negligence.
  • Financial losses from betting — this is an inherent risk of betting.
  • Force majeure events such as natural disasters, government restrictions, and similar circumstances.

In the event of any dispute, Bitjill's decision shall be considered final, though customers retain the right to appeal through our support team.

11 Changes & Amendments

Bitjill reserves the right to amend these Terms and Conditions, in whole or in part, at any time. For significant changes, users will be notified via email or an on-platform notice at least 7 days in advance.

  • Continued use of the platform after any changes have been made constitutes your acceptance of the updated Terms.
  • If you disagree with any terms, you may request to close your account.
  • Previous versions of the Terms are kept in an archive and can be provided upon request.

12 Contact

If you have any questions or concerns regarding these terms and conditions, please reach out to our support team. We're available 24/7.

📧
Email Support
support@bitjill.net
Response time: within 24 hours
💬
Live Chat
Chat icon at the bottom of the platform
24/7 Instant Support
Done reading the Terms?

Join Bitjill Now

Now that you know the terms, go ahead and register to claim your welcome bonus. Play responsibly and enjoy.

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